To get The Arch’s Supervision policies up to industry standards, we are making some changes. These changes are coming in to help create a safer environment for all of our visitors from youngest to oldest.

Please note that any adult who is supervising a child at either The Arch or Stronghold must have bouldered before and will complete a form specific to supervising that individual as well as some safety questions at reception.

There is no charge for non-climbing adult supervisors at any time!

At Arch Building One+:

·        Children aged 9-13 must be supervised by an experienced adult, regardless of climbing experience. The supervision ratio is 1:1 and the adult is welcome to climb.

·        Children aged 4-8 must be supervised on a 1:1 basis by an experienced adult but in this case, the adult can not climb at Arch Building One+ whilst supervising. If there are two supervising adults for one child, then one adult can climb at a time during the supervision.

·        Children aged 0-3 can not be on the matting at Arch Building One+. An experienced adult can bring a child of this age into the centre and can climb as long as the child is secured in a buggie or pushchair off of the mats. If there is more than one child aged 0-3 and only one adult, then climbing is not possible.

At Arch Surrey Quays:

·        Children aged 6-13 works exactly the same is ages 14-17 except there is no option for unsupervised climbing.

·        Children aged 4-5 must be supervised on a 1:1 basis by an experienced adult but in this case, the adult can not climb at Arch Surrey Quays whilst supervising. If there are two supervising adults for one child, then one adult can climb at a time during the supervision.

·        Children aged 0-3 can be on the mats at Arch Surrey Quays but only in the kids corner near the window. One experienced adult can supervise one child of this age and can’t climb whilst supervising. If the child does not wish to climb, the adult can follow the same policy for ages 0-3 as at Building One+.

Other info:

If you would like to bring an 13 year old or younger to climb, please fill out the registration form for an Adult and minor. Anyone visiting us needs to have a registration form filled out.

To fill out the forms for an adult/adult with minors, please follow this link

To get The Arch’s Supervision policies up to industry standards, we are making some changes. These changes are coming in to help create a safer environment for all of our visitors from youngest to oldest.

Please note that any adult who is supervising either a child or a novice adult at either The Arch or Stronghold must have bouldered before and will complete a form specific to supervising that individual as well as some safety questions at reception.

Bigger kids aged 14 years old and over can climb unsupervised in our centres at any time as long as they have prior Bouldering experience.

A parent or guardian has to fill out a parental consent form and an online registration form for the young person whether they are climbing unsupervised or not.

At Arch Building One+:

·        The new unsupervised junior minimum age is 14. Children aged 14-17 can climb unsupervised providing they have previous bouldering experience, their registration form is completed by the parent or guardian and they pass a quick safety assessment with the team at reception on their first unsupervised visit.

·        Children aged 14-17 without prior bouldering experience must be supervised by an experienced adult on a 1:1 basis. The adult is welcome to climb as well in this case.

At Arch Surrey Quays:

·        The new unsupervised junior minimum age is 14. Children aged 14-17 can climb unsupervised providing they have previous bouldering experience, their registration form is completed by the parent or guardian and they pass a quick safety assessment with the team at reception on their first unsupervised visit.

·        Children aged 14-17 without prior bouldering experience must be supervised by an experienced adult. This can be on a 1:2 basis. If the adult is supervising two children of this age they can not climb. If supervising one child of this age, they can climb!

To fill in the forms for an adult/adult with minors please follow this link

To fill in the form on behalf of an unsupervised junior, please head to the first time page on our website!